The BrainBeat Promise
Your Total Satisfaction. GUARANTEED.
Because we believe so strongly in the power of BrainBeat and want you to be 100% satisfied, we offer a 60-day from day of purchase no questions asked return policy. If you are not completely satisfied with BrainBeat for any reason, you can return it to us for a refund.
Our return policy is designed to ensure it is easy for you to return unwanted Products.
What do I do?
- Call us at 888-982-0288 for a return code.
- Fill in the return form and include it when packing all original items for return. We need you to return all items from your original order in their original condition and original packaging.
- Ship everything back to us. Please note:
- You are responsible for and assume all risks relating to shipment, including delays; and
- You are responsible for shipping expenses related to returning
We recommend that you use a traceable method (e.g. FedEx, UPS, and Registered Mail) for returning Products. All returns are subject to verification that returned Products are still in original condition.
When can I expect to receive my refund?
If your return meets all the above conditions, we will refund you with the sum already paid by credit card, less the original shipping and processing charges, as soon as possible, and in any event, within sixty (60) days starting from the time that we receive your returned Products.
Please note, we can only accept and refund products originally sold through brainbeat.com